1. Introduction
StrangerVoice ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use our mobile application ("App").
2. Information We Collect
2.1 Information You Provide
- Account Information: Email address (optional), username, password
- Profile Information: Any information you choose to share in your profile
- Payment Information: Payment data for premium subscriptions (processed securely by third-party payment processors; we never store credit card details)
2.2 Automatically Collected Information
- Audio Data: Voice conversations during calls (transmitted in real-time but NOT recorded or stored)
- Usage Data: App usage statistics, crash reports, performance data
- Device Information: Device type, operating system version, app version, unique device identifiers
- Advertising Data: Ad interactions and preferences (collected by Google AdMob)
⚠️ Important: Voice Privacy
Your voice conversations are NEVER recorded or stored. Audio is transmitted in real-time using end-to-end encrypted connections. Once a call ends, the audio data is immediately and permanently deleted.
3. How We Use Your Information
We use the information we collect to:
- Provide and improve our voice chat matching services
- Match you with other users for conversations
- Process premium subscription payments
- Send important notifications about your account and service updates
- Prevent fraud, abuse, and violations of our Terms of Service
- Analyze app usage to improve user experience and fix bugs
- Display personalized advertisements (via Google AdMob)
- Comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share information with:
- Service Providers: Cloud hosting, analytics, payment processing, customer support
- Advertising Partners: Google AdMob for personalized advertisements
- Legal Authorities: When required by law, legal process, or to protect rights, safety, and property
- Business Transfers: In connection with mergers, acquisitions, or asset sales
5. Third-Party Services
Our App uses the following third-party services that may collect information:
- Google AdMob: For displaying advertisements. AdMob Privacy Policy
- Payment Processors: For processing subscription payments (Stripe, Google Play Billing, etc.)
- Analytics: For understanding app usage and improving performance
6. Data Retention
- Account Data: Retained until you delete your account or request deletion
- Voice Data: NOT stored (ephemeral, deleted immediately after calls end)
- Usage Data: Retained for up to 2 years for analytics and improvement purposes
- Payment Data: Retained as required by law for tax and accounting purposes
7. Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Delete your account and associated data
- Opt-Out: Disable personalized advertising in your device settings
- Withdraw Consent: Revoke consent for data processing where applicable
- Data Portability: Request your data in a portable format
To exercise these rights, contact us at: [email protected]
8. Children's Privacy
Our App is not intended for users under 13 years of age. We do not knowingly collect information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information.
9. Security
We implement industry-standard security measures to protect your information:
- Encrypted data transmission (TLS/SSL)
- Secure password storage (hashed and salted with bcrypt)
- End-to-end encryption for voice calls
- Regular security audits and vulnerability assessments
- Access controls and multi-factor authentication for internal systems
- Automatic security updates and patches
However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including:
- Standard Contractual Clauses approved by the European Commission
- Adequacy decisions for certain countries
- Compliance with applicable data protection laws
11. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of the sale of personal information
- Right to deletion of personal information
- Right to non-discrimination for exercising your rights
Note: We do not sell your personal information.
12. European Privacy Rights (GDPR)
If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):
- Right to access, rectification, erasure, and restriction of processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
- Right to lodge a complaint with a supervisory authority
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by:
- Posting the updated policy in the App with a new "Last Updated" date
- Sending you an email notification (if you have provided an email address)
- Displaying an in-app notification
Your continued use of the App after changes become effective constitutes acceptance of the updated Privacy Policy.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
We will respond to your inquiry within 30 days.